IMM Adds 90 New Bank Customers in 2018, Digital Transformation Fuels Rapid Growth

Premier Signature platform elevates digital strategies, powering
millions of digital transactions

today announced record growth of new bank and credit union clients in
2018, with 90 of the new clients selecting IMM being banks. Powering
millions of end-to-end digital transactions each month, IMM eSign for
Banks seamlessly interfaces with existing business systems in use across
the bank to optimize back-office operations and provide a more dynamic
and engaging customer experience. IMM is the only eSignature provider
that specializes in eSignature and Digital Transaction solutions
exclusively for financial institutions.

The latest banks to join the IMM family of customers cited the company’s
expertise in the financial services industry, as well as its commitment
to customer satisfaction demonstrated by the number of banks and credit
union clients, more than 78%, that have been customers for more than
five years. Additionally, IMM is one of the only providers that delivers
seamless interface capabilities with existing business systems such as
lending, account opening and ECM/Imaging for archival. Banks identified
this as a key market differentiator and one of the factors influencing
their selection of IMM eSign.

Some of the newest banks to become part of the IMM eSign family include:
ANB Bank, Atlantic Capital Bank, CrossFirst Bank, Farm Bureau Bank,
Farmers State Bank of Quinton, First Bank Richmond, Intracoastal Bank,
Amerant Bank, Old Point National Bank, Prospect Bank, TrailWest Bank and
First Bank & Trust, Perry, Okla.

These banks will be leveraging IMM’s eSignature platform in conjunction
with their existing banking systems from financial software providers
such as Fiserv, Finastra, and FIS, as well as systems used in other
departments across the bank. Since IMM’s solutions automatically index
eSigned documents for seamless archival into a bank’s Imaging/ECM
system, the product is creating a comprehensive, digital transaction
lifecycle for the bank customers.

“We experienced a surge in the number of banks adopting IMM eSign last
year,” said IMM’s Vice President of Markets and Strategy, Michael Ball.
“This was fueled by the increasing demand to leverage digital-based
solutions that more effectively engage customers and provide a richer,
interactive experience. Digital transformation is a top strategic
priority in 2019; however, we’ve seen a shift; now banks are focusing on
how to also leverage digital-based solutions like eSignatures and
digital transaction management internally to streamline back-office
operations. For example, banks are interested in how workflow-powered
digital transaction solutions can automate tasks routing, moving the
right task to the right person or department, at the right time.”

With IMM eSign for Banking, institutions can deliver a complete
end-to-end digital processing environment and eliminate virtually all
cumbersome, paper-based procedures in favor of electronic transaction
handling. Banks are using IMM’s Signature solutions to simplify the
account opening process, streamline loan originations, lending
disclosure delivery and facilitate digital loan closings. Valued-added
self-service processes can also be provided to customers via IMM’s
technology to accomplish account maintenance or service transactions
such as address changes, wire transfer requests, or stop payment orders.

IMM eSign is used by hundreds of banks to power millions of eSignature
and digital transactions each month.

About IMM

For 23 years, IMM has been the premiere provider of eSignature and
Digital Transaction solutions designed exclusively for financial
institutions. Today, more than 900 banks and credit unions use IMM’s
eSignature and Digital Transaction Management solutions across the
Institution to elevate consumer experiences while streamlining
back-office processes in a comprehensive, end-to-end digital processing
environment. For more information, visit,
call 1.800.836.4750, or follow us on Twitter,
and Facebook.

For more information, visit
or follow @IMMeSign.


Anna Stanley

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